A MOJO Case Study


Engagement started February 2019



Riverside Express is the brand name for the Riverside County Transportation Commission’s (RCTC) express lanes program, which includes the 15 Express Lanes, future 15/91 Express Lanes Connector, and any future express lanes developed within Riverside County.


The Challenge

MOJO was engaged for a second time as the primary SME subcontractor for Kapsch TrafficCom. For this website design and development project we were supporting their customer, RCTC – Riverside County California. MOJO was brought in to deliver a robust, scalable, and highly integrated enterprise website experience to achieve the agency goals of increasing customer engagement, brand awareness, and a better user experience.


The Solutions

We worked with the prime and agency to deliver a successful public-facing website and interacted with both the mobile application, the state-wide transit authorities back-office systems, and infrastructure that supports 7 million trip seen on the 91 Express Lane. MOJO and Kapsch delivered a fully customer Drupal, mobile responsive, WCAG 2.1, 508 ADA Compliant, and delivering data to drivers with near real-time accuracy.


The Results

Designing and developing an enterprise level website platform to serve their one million drivers is no easy task. Most importantly, an agency that could migrate millions of driver records, develop APIs and ensure real time reporting to drivers and operators. Below are some of the highlights from our engagement:


Bounce rate reduction, giving consumer confidence what they wanted quickly


Decrease in average session duration to ensure a better user experience


New & registered Users/Drivers through the new website in the first six (6) months of operation

Web Design

Riverside County Transportation Commission in California needed a custom website with ecommerce and the integration of multiple backend databases, to deliver dependable, secure, and a superior customer service experience, all through a single website visit; MOJO was the awarded agency. MOJO exceeded the state agency’s expectations by further supporting their marketing and quality of the final deliverable.

Very professional established company that is all about their clients. Whoever it is they work with, they make it all about them and getting the results that will bring them back for more MOJO. Highly recommended.

LogoZone Promotions

MOJO has been wonderful in providing the service and skill we like and continue to like. I look forward to a long a creative future with them. they are good people and I am proud to know them.

Robert Wall

Great partnership as our website host with superb customer care and support.

TheBWIBusiness Partnership

I have participated in events, training and education sponsored by the team at MOJO. I appreciate the creativity and knowledge they provide for their clients. The digital world changing all the time. If you partner with MOJO they will keep you on target and ahead of the curve.

Chuck MacDonald

They are professional, great to work with and very responsive. High quality product at a reasonable price. Value.

Kip Howlett

Very knowledgeable and friendly staff! A pleasure to work with!

Chris Jones

MOJO created an excellent SEO website for the Maryland Retailer’s Association and we couldn’t be happier. It was a pleasure to work with the team!

Cailey Locklair