The tolling industry is an industry that has struggled to make the customer experience a priority. In recent years, companies like MOJO have been striving to change the stigma of tolling being considered a “four-letter-word” by drivers. MOJO has made a name for itself as the subject matter expert in the tolling industry from websites, mobile-friendly websites, and mobile applications. MOJO brings over 45 years of combined UI/UX, user experience, brand management, website design, development, and digital marketing to an industry inspired by tolling authorities that want to change the industry. Whether through IoT or digital marketing, MOJO is looking for opportunities to directly serve like-minded tolling agencies or partner with primes to change the industry.
MOJO raises its clients’ expectations by providing the most innovative, creative, and effective marketing solutions possible. With their unique implementation process, they have successfully designed and launched award-winning projects.
MOJO also has worked with other contractors and has partnerships with Kapsch TrafficCom and BRiC-TPS to ensure the maximum effectiveness of back-office integrations.
The role of the customer and our understanding of their needs is expanding rapidly. Your industry is playing catch up to a world with years of experience in capturing and retaining customers. Doesn’t it make sense to seek support from people outside your industry who know the pain points customers see daily?
Today, websites like Facebook, CNN, YouTube, and Amazon have dictated the standard customer experience. Companies with unlimited resources are raising the level of customer expectations of quality. Your industry will struggle to keep customers if you don't change.
When it comes to industries that are typically behind the times when it comes to technology and customer service, you can be that “innovation” is a ten-letter dirty word for sure. You could be a leader in your industry for bringing change and enhancing the customer experience.
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Website Design
Web & Mobile Applications
Digital Marketing
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Branding
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