Terms & Conditions
Effective Date: January 1, 2026
Website: https://mojo.biz
Welcome to MOJO Web Solutions, LLC, DBA MOJO Creative Digital (“MOJO,” “we,” “our,” or “us”). By accessing our website, engaging our services, submitting forms, communicating with our team, or purchasing any service from MOJO, you agree to the following Terms & Conditions.
If you do not agree with these Terms & Conditions, please discontinue use of our website and services.
1. Services
MOJO provides digital marketing, branding, website development, application development, hosting, creative media, communications, consulting, and related digital services.
Services may vary by agreement, proposal, statement of work, invoice, subscription, or ongoing support relationship.
2. Customer Relationship & Communications Consent
By becoming a customer, submitting information through our website, signing up for services, requesting support, or engaging with MOJO, you acknowledge and agree that MOJO may communicate with you regarding your services, account activity, support requests, billing matters, project updates, scheduling, security notifications, and related operational communications.
These communications may include:
- Email notifications
- SMS/text messages
- Phone calls
- Automated reminders
- Slack or collaboration platform notifications
- Service announcements
- Support and ticket updates
- Marketing or educational communications related to your services
Communications may continue for the duration of your active customer relationship unless you unsubscribe from non-essential notifications or terminate services.
You understand that message and data rates may apply depending on your mobile carrier or communication provider.
3. Opt-Out & Notification Preferences
Customers may unsubscribe from promotional or non-essential communications at any time by:
- Using the unsubscribe link included in emails
- Replying STOP to SMS messages where applicable
- Contacting MOJO directly to update communication preferences
Please note that transactional, account-related, billing, security, legal, or service-critical notifications may still be sent when necessary to fulfill active services or legal obligations.
4. Data Usage & Internal Use
Information submitted to MOJO is used strictly for:
- Delivering contracted services
- Customer support
- Account management
- Operational communications
- Service improvements
- Security and fraud prevention
- Internal analytics and reporting
- Project collaboration and fulfillment
MOJO does not sell, rent, trade, or resell customer data to third parties.
Customer information is maintained for legitimate business and operational purposes and handled in accordance with applicable privacy and security practices.
For additional information regarding data handling practices, please review our Privacy Policy:
https://mojo.biz/privacy-policy
5. Industry Communication Standards
MOJO follows commercially reasonable and industry-standard communication practices, including but not limited to:
- Email unsubscribe compliance
- CAN-SPAM compliance practices
- Opt-out management
- Responsible SMS communication standards
- Consent-based messaging practices
- Secure handling of customer communications
- Reasonable notification frequency controls
- Platform-specific best practices for collaboration systems such as Slack and related technologies
While we strive to ensure timely and accurate communications, MOJO cannot guarantee uninterrupted delivery of electronic communications due to third-party systems, carriers, internet providers, spam filtering, or external platform limitations.
6. Customer Responsibilities
Customers agree to:
- Provide accurate and current information
- Maintain valid contact information
- Respond in a timely manner when required for project progress or support
- Use MOJO services lawfully and responsibly
- Not misuse, disrupt, reverse engineer, or attempt unauthorized access to systems or services provided by MOJO
Customers are responsible for maintaining the confidentiality of their own login credentials, accounts, and authorized access.
7. Intellectual Property
Unless otherwise specified in a separate written agreement:
- MOJO retains ownership of its proprietary processes, methodologies, systems, frameworks, software, templates, and pre-existing intellectual property.
- Customers retain ownership of content and materials they provide.
- Final deliverables may transfer ownership according to the governing service agreement, proposal, or contract terms.
MOJO may display non-confidential work examples in portfolios, presentations, or marketing materials unless otherwise agreed upon in writing.
8. Third-Party Services
Some MOJO services may integrate with or rely upon third-party providers, including hosting providers, communication systems, analytics tools, payment processors, advertising platforms, APIs, or collaboration systems.
MOJO is not responsible for outages, interruptions, policy changes, or failures caused by third-party platforms outside our reasonable control.
9. Limitation of Liability
To the fullest extent permitted by law, MOJO shall not be liable for any indirect, incidental, consequential, special, punitive, or lost-profit damages arising from the use of our services, website, communications, or digital platforms.
All services are provided on a commercially reasonable basis without guarantees of uninterrupted availability or specific business outcomes unless explicitly stated in writing.
10. Service Modifications
MOJO reserves the right to modify, suspend, update, or discontinue portions of its website, systems, services, pricing, or communication methods at any time.
Continued use of services after updates constitutes acceptance of revised Terms & Conditions.
11. Termination
Either party may terminate services in accordance with applicable agreements, statements of work, subscription terms, or written notice requirements.
MOJO reserves the right to suspend or terminate services for misuse, non-payment, unlawful activity, abuse, or violations of these Terms & Conditions.
12. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of Maryland, without regard to conflict of law principles.
13. Contact Information
For questions regarding these Terms & Conditions or communication preferences, please contact:
MOJO Web Solutions, LLC, DBA MOJO Creative Digital
https://mojo.biz
Email: [email protected]
14. Acceptance of Terms
By accessing our website, engaging our services, submitting forms, or maintaining an active customer relationship with MOJO, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.